Frequently Asked Questions

Why do I see a padlock on some pages?
Why can't I find my booking to edit it?
Why are bookings blocked after a certain date?
How do I unsubscribe from marketing offers?
How do I report a problem or a bug?
Acknowledgements

Why do I see a padlock on some pages?

Even though we only ask for a phone number and name we use the same protection protocols that banks and online shops use to protect credit card numbers and personal details. You can read more in our privacy policy or send us an email if you have a specific question.

Why can't I find my booking to edit or cancel it?

You cannot edit or cancel your booking on the same day of the booking without calling the restaurant. If this is not the problem please report to us, read the instructions below.

Why are bookings blocked after a certain date?

The restaurant is able to set a limit on the number of days they will accept a booking in advance. If you would like to make a booking further into the future than their 'bookings page' allows you should give them a call to arrange it.

How do I unsubscribe from marketing offers?

You can unsubscribe at any time by following the instructions at the bottom of any SMS or email sent out through our software. Alternatively you can always email us at support@obeeapp.com to unsubscribe (Please be sure to provide the phone number you used when making your booking and the restaurant you would like to unsubscribe from to make the process as quick and easy as possible).

How do I report a problem or a bug?

If you notice a problem or a bug we'd love to know about it so we can fix it as soon as possible. Please let us know by emailing us at support@obeeapp.com. Also feel free to send any comments or feedback about our software to the same address.

Acknowledgements

Datepicker / Calendar:


The datepicker is compliments of JQuery UI and we would like to thank Paul and all of the voluntary contributions made by other individuals.
Copyright (c) 2010 Paul Bakaus, http://www.jqueryui.com/

Icons:


The calendar icon is an adaption of original work by Yusuke Kamiyamane from his Fugue icon set.
The tick and cross icons in the image verification come from a great free icon collection known as famfamfam.
We would like to thank http://ajaxload.info/ for the small loading graphic that appears in the image verifcation and next to the select time drop down menu.