Digital vouchers may be presented digitally or in printed form. Vouchers can be transferred to another person if requested.
Digital vouchers are valid for 3 years from the date of issue and may be redeemed to their full value across multiple visits. Purchases exceeding the available balance require the difference to be paid by other methods.
Due to the rise in voucher scams, digital gift vouchers are not redeemable within 24 hours of purchase, and you may be asked to present identification when redeeming your voucher, and a copy of your ID may be made.
If you are unable to provide identification at the time of redeeming your digital gift voucher, Carnation Canteen may elect not to accept the digital gift voucher until you are able to do so.
Digital vouchers are non-refundable and cannot be exchanged for cash, including for any unused balance.